Sewage Cleanup · Toronto & GTA

Sewage backup? We clean, disinfect & restore.

Get a clear plan for your home. Val Restoration Group contains the affected area, removes contaminated water and materials, and disinfects and dries the space — safely and thoroughly.

MICRO-certified technicians · Fully insured

What your sewage cleanup covers

Sewage water can contain bacteria, viruses and other contaminants, so the affected area should be avoided until it is professionally cleaned. Val Restoration Group assesses the contamination, contains the space, extracts the water and explains the recommended scope of work before any removal begins.

MICRO-certified technicians · Fully insured

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Restoration technician in a protective suit and gloves extracting sewage water from a basement floor.

What does your home need?

Complete sewage cleanup for the spaces that need it. Start with an inspection to understand what is affected.

Extraction & containment

Sewage water is extracted and the affected area is contained to reduce the spread of contaminants through your home.

Contaminated materials are removed when they cannot be safely cleaned.

Cleaning & disinfection

Affected surfaces are cleaned and disinfected, with odour control treatment so the space is safe to use again.

Sewage can contain harmful contaminants — avoid contact with the affected area.

Drying & restoration

The structure is dried with professional dehumidification, then damaged drywall, flooring and finishes are rebuilt.

Moisture readings confirm when the structure is dry before rebuilding begins.

A clear plan, from the first visit.

  1. 1

    Assess & contain

    We assess the affected area and the level of contamination, then contain the space to protect the rest of your home.

  2. 2

    Extract & disinfect

    We extract the sewage water, remove contaminated materials where needed, and clean and disinfect affected surfaces.

  3. 3

    Dry & restore

    We dry the structure, control odours and rebuild the affected areas so your home returns to normal.

Keep children and pets away from the affected area and avoid contact with the water — tell us what happened when you request your inspection.

Insurance

We Help With Your Insurance Claim

Dealing with sewage damage is stressful. We help document the damage, provide photos and restoration estimates, and coordinate with your insurance adjuster. We offer direct insurance billing, subject to your policy, coverage and insurer approval. Sewer backup coverage depends on your policy and may require additional coverage.

  • Damage documentation and photos
  • Restoration estimates
  • Coordination with your insurance adjuster
  • Direct insurance billing, where approved

Your questions, answered.

Is sewage exposure actually dangerous, or just unpleasant?

It's genuinely dangerous. Sewage carries E. coli, Salmonella, Hepatitis A, and other pathogens that can cause serious illness on contact or inhalation. That's why category-3 water requires PPE, containment, and professional decontamination.

Can I clean up a small sewage backup myself?

Small, contained overflows on hard surfaces can sometimes be safely cleaned with proper PPE and disinfectant. Anything that involves porous materials — carpet, drywall, cabinetry — should be handled professionally to avoid long-term contamination.

Do I have to throw out everything the water touched?

Porous materials in direct contact with sewage generally have to be removed. Non-porous items — sealed furniture, appliances, tile, concrete — can usually be cleaned and disinfected in place.

How long does sewage cleanup take?

Extraction, removal, and initial disinfection usually take 1–2 days. Structural drying runs another 3–5 days. Reconstruction depends on how much material had to be removed.

Will my insurance cover sewage cleanup?

Only if you have the sewer-backup endorsement on your policy. Most standard Ontario policies do not include sewer backup by default — it's a specific add-on. We document everything either way.

Do I need to leave my home during cleanup?

For anything beyond a small, contained event, yes — at least for the areas involved. We contain and negative-pressure the work area so the rest of the home stays safe, but sewage cleanup is not something you should live inside.

How do you handle the smell?

After removal and decontamination, we use hydroxyl or ozone treatment to neutralize residual odours — not just mask them. When the job is finished, the space should smell clean, not perfumed.

Do you handle septic-system failures on rural properties?

Yes — sewage cleanup follows the same category-3 protocols whether the source is a municipal sewer or a failed septic system. We coordinate with septic contractors where source repair is required.

Can you rebuild after the decontamination?

Yes. Drywall, insulation, flooring, trim, and paint are all rebuilt by our team — one contract, one point of contact.

What areas do you serve?

Aurora, Newmarket, Richmond Hill, Markham, Vaughan, King City, Stouffville, East Gwillimbury, Bradford, North York, and surrounding GTA communities.

Tell us about the sewage backup.

Floor drain, toilet or sewer line — start with a conversation about your home. Serving Toronto, the GTA and York Region.

Call Now 24/7 437-775-5343Free Assessment